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NOTE: MOST DISPLAYED SHIPPING PRICES ARE FOR SHIPPING WITHIN THE USA A shipping cart is too complicated to determine shipping cost for multiple items. Use PAYPAL, a credit card, or send a money order or check. HOW TO PURCHA$E FOR FASTEST SERVICE, USE PAYPAL! WE NEED YOUR PHONE # FOR SHIPPING! DOMESTIC (USA) SINGLE ITEM ORDER - For a single item that displays shipping charge, PAYPAL the total to us. Indicate goods or services & for what is the purchase. Alternately, you can also request a PAYPAL invoice, or use a credit card. MULTIPLE ITEM ORDER - Email us your wants. We can send a PAYPAL INVOICE - Easy to use. You can also use a credit card. PAYPAL ORDERS - is a popular and easy to use Internet payment service. Go to www.paypal.com. Choose SEND MONEY. PAYPAL will ask to whom you wish to pay - specify: EsotericTT@aol.com. If you haven't already discussed it with us, you can use PAYPAL's "NOTE" window to list the purchase details. We only ship to the PAYPAL Confirmed Address unless notified by you. We will not be responsible for any loss due to you not keeping your PAYPAL Confirmed Address up to date and the package going into orbit. CREDIT CARD ORDERS -
Phone or Email in your order with with CC details & the following information: NAME, ADDRESS, CITY, STATE, ZIP, EXP DATE, COUNTRY, PHONE NUMBER and 3-DIGIT SECURITY CODE. To send CC info via email, we suggest that you send credit card details in two or three separate emails. Send some of the credit card numbers in one mail, and in others the rest of the numbers and the 4 digit expiration date and the 3 digit security code from the card's back. We only ship to the credit card "Billing Address." NON USA CUSTOMERS Non USA orders are a little more complicated. Payment in US Dollars only. You are responsible for your country's duty. SINGLE ITEM ORDER - For a single item that displays shipping charge, PAYPAL the total to us. Indicate goods or services & for what is the purchase. You can also request a PAYPAL invoice, or use a credit card. MULTIPLE ITEM ORDER - Email us your wants. We can send a PAYPAL INVOICE - Easy to use. You can also use a credit card. MORE DETAILS ON NON-USA ORDERS You can contact us for latest shipping costs to your country. We normally ship via the USPS. It is safe, secure and reasonable in cost. Often the cost of EXPRESS SHIPPING is approximately the same as PRIORITY. If UPS, FEDEX, or DHL is desired, we will only ship using your account number. These agencies charge exorbitant amounts and often charge us more than they estimate. We will provide all shipping documentation required by the USA for shipment to your country. If your country has special requirements for documentation, it is your responsibility to inform us of these documents. Remember that reduced customs valuations is also reduced insurance value! It is also your responsibility to negotiate with your own customs departments and to pay all required fees. We are not responsible for shipments returned by your country's postal system because they could not find you, reach you by telephone, etc., or because you refuse to pay customs duties.
To facilitate shipping accuracy, we require the
following information:
NAME, STREET ADDRESS, CITY, STATE OR PROVINCE, POSTAL CODE, COUNTRY and TELEPHONE NUMBER.
If possible, provide your EMAIL ADDRESS. A WORD ON REFUNDS We area happy to refund a payment if the product delivered was a mistake or not usable. As of 2020 both PAYPAL and banks handling credit card purchase, charge us for delivering their service. It is not refundable to us. So be aware that there now has to be 4% charge on refunds. MONEY TRANSFERS (LAST RESORT - NOT RECOMMENDED)
If you wish to transfer money from you bank to ours,
you are responsible for all fees. Our bank
charges a flat $15.00 fee for all incoming bank transfers. So that will be
added to the invoice. Also be aware that sometimes the sending bank
charges you a fee.
Be advised that a money transfer is very unreliable because
neither you or we will not know the cost till the very end. The banks are
either liars or quite incompetent. They may or may not use intermediate banks
even if they tell you that they do not. Additional charges can be added. In
short the amount that you think you sent may shrink by the time it get's
here. Then we have to request yet another transfer, and you will pay, pay,
pay.
Those fees are your responsibility.
We must receive the full price.
NOTE: Non-USA buyers, please make sure that your bank does not use an intermediate bank. Intermediate banks will charge their cost from your transfer to us. We must receive the net amount asked for. That fee is your responsibility. Please place orders (or submit purchase questions) in one of the following methods:
DAMAGE: If damage occurs in shipping to
foreign nations, you must promptly report the damage to your post office and
obtain a damage report from them. We will not be able to replace any item if a damage
report form your post office is not obtained. |
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Most of our Rek-O-Kut and Esoteric Sound products have warranties 1 year from date of purchase. Since Esoteric Sound is also a re-seller of products from other companies, you should contact them directly. Should you have questions regarding the warranties of individual products, we will be glad to explain any such limitations should they exist. Exchanges or returns can only be arranged when all packaging is intact and in original condition.
NOTICE OF LIABILITIES TO FOREIGN PURCHASERS
- While we do all in our power to see that you get a product in good operating
condition, it is possible for a defect to occur. We cannot assume return
shipping costs, that is your responsibility. However, we will ship you
parts for repair, such as bent turntable platters, replacement motors,
inoperable wall transformers, etc. all expenses paid for by ourselves. We
will supply repair information. The actual replacement must be performed
by the customer. |
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HOW TO RETURN A TURNTABLE LEGACY PRODUCTS
CLICK HERE FOR
INFORMATION ON DISCONTINUED TURNTABLES TURNTABLES
RE-EQUALIZER II MANUAL
REK-O-KUT STYLUS FORCE GAUGE ADDITIONAL WEIGHTS OTHER INFO OF POSSIBLE
USE TO YOU |
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If you have any questions about any of our products or would like pricing information or to place an order, Please E-mail us:
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